Booking terms and conditions

Welcome to Arish Park website

When you make a reservation at an Arish Park chain hotel using one of our digital channels such as our website, website or mobile app (hereinafter referred to as our “Website / Site”), these booking terms and conditions (hereinafter referred to as “Website”) shall apply. (hereinafter referred to as the “Booking Terms”), together with our Privacy Policy, the Website Terms and Conditions of Use, and any other written information we bring to your attention before we confirm your booking.

Please read these booking conditions very carefully; It explains a number of important things and clarifies our rights and obligations.

In these Booking Conditions, reference to the first person in the booking and all persons on whose behalf the booking is made includes the first person on the booking. The Site is operated and operated by Arish Park Hotels & Resorts, Inc., located at Oberneuhofstrasse 12, 6340 Baar, Switzerland, (hereinafter plural and possessive), and when you make a reservation, your reservation is recorded with us.

In making any reservation, the first person named in the reservation, on behalf of all persons detailed in this reservation, agrees to:

that he has read these Terms of Reservation and agrees to be bound by them and has the authority to do so, and
that he consents to our use of the information in accordance with our Privacy Policy, and
that he is over 18 years of age, and at the place of application for services that include age restrictions, he and all members of the group are deemed to be of an appropriate age to purchase those services, and
It accepts financial responsibility to pay for the reservation on behalf of all persons detailed in the reservation.
1. Make a reservation
To book a room with us, please follow the instructions on the website. You must provide your credit/debit card details in order to secure your reservation.

Please check that your reservation information is correct before submitting your reservation request. We will not be liable for any delay or non-performance of your reservation in the event that you provide incorrect information.

Your reservation is confirmed and a binding contract will be created between you and us as soon as we issue a reservation confirmation with a valid confirmation number confirming your reservation details and will be sent to you. Upon receipt of the Confirmation, if you see that there is any wrong information in the Confirmation, or if you need to make any changes, you must contact us immediately; It may not be possible to make changes at a later time.

We reserve the right to refuse any reservation and refuse to issue any reservation confirmation at our absolute discretion.

2. Pay for your reservation
Payments at Arish Park Hotel can be done either in cash or by credit/debit card.

Depending on the type of reservation, full prepayment of your reservation may be requested at the time of reservation, in which case the full amount of the reservation may be credited to your credit/debit card at any time between your reservation and check-in time.

If you do not pay the full amount of your reservation at the time of booking, you will be required to pay the full amount upon arrival at the hotel.

If we do not receive all payments due in full and on time, we may consider that you wish to cancel your reservation. In this case, we will be entitled to retain all funds paid or accrued on that date, and you must pay the cancellation charges notified at the time of booking.

Payments for additional incidentals (eg mini fridge, extra meals, etc.) must be made directly to the hotel prior to check-out.

3. Prices
The price of your reservation, and the terms under which payments will be made, changes and cancellations, will change according to your room type, reservation and other factors, and you will be notified of these terms at the time of booking. Please note that all rates are subject to availability.

Our rates are based on the “variable pricing” model and are set by individual hotels according to their booking patterns, so prices fluctuate according to supply and demand. The price of your reservation is confirmed at the time of booking and will not be adjusted if rates fluctuate between the date you book your stay and the date you arrive. You should always check the price at the time of booking.

Unless otherwise stated on the website, the price does not include additional services (breakfast, half board, full board, etc.). The tourist tax, specified on the rates page, must be paid directly to the hotel, except in cases of online prepayment which may include payment of this tax as well.

Prices also vary based on the currency you have chosen for payment and any exchange rate differences. Conversion to foreign currency is given as an indication but is not contractual. Only the currency confirmed on the reservation will be guaranteed any currency (if this currency is different from the currency used at the hotel, potential exchange charges remain the responsibility of the customer). If it is stated on one of the rates that payment is made upon arrival at the hotel or upon departure, and the currency of the customer is not the currency in which the hotel deals, the rate charged by the hotel to the account may differ from that indicated at the time of booking, due to the possible difference between the price of Exchange on the date of booking and dates of stay in the hotel.

We reserve the right to correct errors in both published and confirmed prices. We will make this correction as soon as we become aware of the error.

The price of your confirmed reservation is subject at all times to correcting errors and changes resulting from government actions such as changes to value added tax and any other government imposed changes, and changes in currency exchange rates; We reserve the right to inform you of an increase in the price of your confirmed reservation as a result.

Certain online promotions are sold exclusively online and in no case will be available at the hotel reception.

4. Precision
We make efforts to ensure the accuracy of all information and pricing on our Site and in marketing materials; However, sometimes changes and errors do occur, and we reserve the right to correct prices and other details in these cases. You should check the current rate and all other details of your chosen reservation before making it.

5. Changes on your part
If you wish to make any changes to your confirmed booking, you must follow the procedures outlined in your Booking Confirmation section. While we try to help you in this regard, we regret that modification requests cannot always be honored. Where any modification can be made, you will be responsible for paying any additional costs incurred by us. Please also see any special conditions notified to you at the time of booking.

6. Cancellation by you
If you wish to cancel your reservation after confirmation, you must follow the procedures outlined in the Confirmation of Your Reservation section.

Please note that some reservations are not refundable in case of cancellation as long as the reservation is confirmed. If the reason for your cancellation is included in the terms of your insurance policy, then you can get a refund for these expenses.

7. Reducing the duration
If you decide to leave early, we will not refund you for the remaining days of your reservation that you have not used, or you may be responsible for any associated costs that you may incur. Depending on the circumstances, your travel insurance company may provide coverage for days not spent and we suggest that you file any claim for those days directly with them.

8. If we cancel your reservation
We may cancel your reservation at any time with immediate effect upon written notice to you (including an email), if you fail to make all payments applicable to your reservation in full and on time, or if you otherwise breach one of the material terms of the These booking conditions. This is in addition to any other legal rights and remedies we may have as a result of your breach of contract.

In exceptional cases, we may have to cancel your reservation due to Force Majeure circumstances. When this happens, we will notify you as soon as possible, and:

If you have already paid for your reservation, we will refund your payment, or
If you have not yet paid for your reservation, you will not be required to do so.
We regret that we cannot meet any expenses or losses you may incur as a result of this change or cancellation.

For the purposes of this clause, “Force Majeure” means any situation in which, even with the utmost due diligence, we cannot foresee or avoid, and as a result are unable to provide you with a room. Such events may include, but are not limited to, wars, threats of war, civil strife, terrorist acts and their consequences, or threats of such acts, riots, or the actions of any government, or any other national or local authorities, including port authorities. river authorities, industrial disputes, closures, natural or nuclear disasters, fires, chemical or biological disasters, or adverse weather conditions whether caused by seas, ice or rivers, and all similar events out of control.

9. Insurance
We strongly recommend that you take out personal travel insurance for all members of your group. It is your responsibility to ensure that the insurance you purchase is appropriate for your specific needs. We do not check insurance policies.

10. Special requests
If you have any special requests, you must notify us at the time of booking. Although we will make every effort to notify the relevant hotel of any reasonable requests, we and the relevant hotel regret that we cannot guarantee that any requests will be fulfilled unless we give you in writing specific confirmation that we will. Writing a special request on your booking confirmation or any other documents or notifying the hotel of it is not confirmation that the request will be honored. Failure to fulfill any Special Requests shall not constitute a breach of contract by us unless the request is specifically confirmed. We do not accept any reservations that are conditional on the fulfillment of any special request.

11. Disabilities and medical problems
If you or any member of your party has a medical problem or disability that may affect your stay, please let us know before making your reservation, so we can advise you on the suitability of the room selected for you. In any event, you must provide the full details in writing at the time of making the reservation. If the hotel reasonably finds that it is unable to adequately provide for the specific needs of the person concerned, we reserve the right to refuse the reservation, or if full details are not provided at the time of booking, we reserve the right to cancel the reservation when we become aware of such details.

12. Complaints
If you wish to make a complaint during your stay, please notify the hotel manager immediately who will try to resolve the matter. In the event that the matter cannot be resolved, and you wish to proceed with the complaint, you must send formal written notice of your complaint to us at ARAEESHPARK@Hotmail.com within 7 days of the end of your stay, stating your reservation number and all other relevant information. This will help us quickly identify the issues you encountered and speed up our response to you. Failure to follow the procedures in this clause may affect our procedures and the ability of the relevant Service Provider to investigate your complaint, and affect our rights under this Contract.

13. Behaviors
When you make a reservation, you accept responsibility for any damages or losses caused by you or any member of your party. Full payments for such damages or losses must be made directly to the hotel on time. If you fail to do so, you will be responsible for fulfilling any subsequent claims brought against you (in addition to legal fees incurred by us and third parties) as a result of your actions. Hotels reserve the right at any time to terminate your stay or that of any member of your party for misconduct, where justified in their reasonable opinion. No refund will be given in this case. Further, neither we nor the hotel shall have any obligation whatsoever to reimburse you or meet any costs or expenses you may incur as a result of the termination of your stay.

14. Our legal responsibility
We will not be liable or payable for any injuries, illnesses, deaths, losses, damages, expenses, expenses or other claims whatsoever, if arising from:

The action(s) or omission(s) of the affected person(s), or
The act(s) or omission(s) of third parties not related to the provision of the contracted accommodation that were unforeseen and unavoidable, or
Unusual or unexpected circumstances out of control, and their consequences that are unavoidable even with the utmost care, or
Any event that, even with the utmost care, we could not have anticipated or rectified.
We limit the amount of compensation we may have to pay if we are found to be liable to you for any reason, as follows:

(a) Loss or damage to any baggage, personal belongings, money or claims involving illness: the maximum amount we will be obligated to pay to you in connection with such claims is an amount equal to the excess of your policy applicable to this type of loss per person as it is assumed You have adequate adequate insurance to cover any such losses.

(b) CLAIMS NOT UNDER (A) AND DOING INJURY OR DEATH: The maximum amount we will have to pay you in respect of such claims is double the amount paid by or on behalf of the person(s) affected. This amount will only become payable if you do not receive any interest whatsoever on your reservation.

It is a condition of our acceptance of liability under this clause that you notify us strictly in accordance with the complaints procedures set out in these terms.

When any payments are made, the person(s) who received them (and their parent or guardian if they are under eighteen years) must also waive to us or our insurer any rights they may have to pursue any third party and must provide us and our insurer with all Assistance we may reasonably require.

Please note that we may not be able to accept any liability for any loss, expense or other amount(s) of any nature: (a) which based on the information given to us by you regarding your reservation prior to our acceptance, we could not have foreseen that you may incur if we breach our contract with you, or (b) in connection with any business.

We will not accept responsibility for services or facilities that are not part of our contract with you. Excursions or other excursions that you may choose to book or pay for during your stay at the hotel are not part of the arrangements you have with us.

The images displayed on the site are non-contractual. Although we make every effort to ensure that the photographs, graphics and text used to depict the hotel give as accurate a impression as possible of our accommodations, some differences may occur, specifically due to changes in furniture or potential renovations.

The hyperlink on your booking confirmation may link to websites other than the Site, and we will not accept any responsibility for the content of these websites or the services offered on them.

15. Disputes
Guests must first contact the hotel to try to settle the dispute amicably. If an amicable settlement is not reached within 60 days, guests can contact our headquarters directly, by sending a message to the email address ARAEESHPARK@Hotmail.com.

16. Applicable Law and Jurisdiction
Without prejudice to any mandatory safeguard provisions that may be applicable in your country of residence, you and we agree that these Booking Conditions and any agreement to which they apply shall be governed in all respects by Swiss law, and only the courts of Switzerland have jurisdiction to hear any disputes.

17. Modification of booking conditions
These Booking Conditions may be modified or supplemented or both by us at any time. In this case, the new version of the Booking Terms will be made available online by us and will automatically apply to all customers with immediate effect.